Returns & Exchanges
We want you to roam free with confidence, which is why we offer a 30-day return window for all clean and unworn sandals in their original packaging. Whether you need a different size or a different style for your next adventure, we make the process seamless.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and securely package your sandals.
- 3.Ship It Back
Drop off your package at any authorized carrier location; ensure the sandals are clean and free of any debris from the trail.
- 4.Receive Refund or Exchange
After our workshop inspects the return, we will process your full refund or ship out your new exchange size within 5-7 business days.
