Returns & Exchanges

We want you to roam free with confidence, which is why we offer a 30-day return window for all clean and unworn sandals in their original packaging. Whether you need a different size or a different style for your next adventure, we make the process seamless.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Once approved, download and print the prepaid shipping label provided through the portal and securely package your sandals.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location; ensure the sandals are clean and free of any debris from the trail.

  • 4.
    Receive Refund or Exchange

    After our workshop inspects the return, we will process your full refund or ship out your new exchange size within 5-7 business days.